This new rule is going to apply to the general real estate consumer public, as well as agents/brokers. My voicemail is very detailed, so when you call my office or cellphone, you’re know exactly who you’ve reached. I’m also very detailed when I leave messages for people, so that they know exactly who called and for what reason.
So am I wrong when I get annoyed by people who ask me to contact them, but want to screen my call first? It’s not like I don’t introduce myself first (“Hello, this is Raquel from RE/MAX calling for…”). I cringe to think about all the time I’ve wasted being screened only to find out that I’m speaking to the person I’m looking for.
It’s not just consumers who have this bad habit, it’s agents and brokers as well. My suggestion to the professionals is if you don’t like answering the phone, then leave this business.
The new rule is this: When I return someone’s call or inquiry, and they start acting like they’re avoiding the bill collector, I’m going to excuse myself and hang up. No exceptions. I’ll save myself time and frustration, and only work with clients and agents who are serious.
Have a great day, and thanks for stopping by to read my blog!
